Privacy Policy

Last updated: October 01, 2026

1. Information We Collect

When you place an order or register an account with Pawlet, we collect information such as your name, email address, shipping address, phone number, and payment details. Payment information is processed securely and never stored on our servers.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to customer service enquiries
Send promotional emails (only if you opt in)
Improve our website and shopping experience

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (e.g. shipping carriers, payment processors) strictly to fulfil your orders.

4. Cookies

Our website uses cookies to improve your browsing experience, analyse traffic, and personalise content. You can choose to disable cookies in your browser settings, though this may affect some site functionality.

5. Data Security

We implement industry-standard security measures including SSL encryption to protect your personal data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to access, update, or delete your personal data at any time. To exercise these rights, contact us at support@pawlet.com.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@pawlet.com.